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Write to us and we'll get back to you. If it's a problem with the app, tell us which TV you use and the MAC shown under Account › My device: that lets us find it much faster.
MDGROUP
Most questions answer themselves in the FAQ. These three above all: a TV with the wrong date, channels that are down —which depend on whoever provides your playlist, not on the app— and a TV still locked after paying, which almost always sorts itself out after waiting a minute.